Services

With you every step of the way

Services: What We Offer

Say goodbye to your tech nighmares. Our IT service offerings allows us to exist as an extention of your team. With MDS, you can focus on your business goals while we take care of technology. Our experts are available 24/7 and have a wide range of skills that allow you to harness the power of a large IT team, without the overhead.

Integrity and reliability is at the heart of every project we work on. Our standards our high, because we approach each solution from the prospective of the client. Our engineers work tirelessly to a flawless service that allows you to focus on building a successful business, knowing that your IT infrastructure is secure and running effectively.

  • Unlimited IT Resources 100%
  • Full IT support 95%
  • IT Team Extentions 90%
Consulting

Consulting

MDS uses its expertise to guide you in making the best technology decisions for your organization. Develop a comprehensive strategy to effectively meet strategic goals with the help of our certified team of experts.

  • Assessments
  • Planning
  • Proof of Concepts
  • Design
  • Technology Architecture

Solution Engineering

MDS has the engineering expertise and knowledge to build custom solutions from the ground up. Following best practices and industry standards, we design the system and develop an implementation plan customized for your business. We keep up with the latest technology trends in order to deliver the best solutions to our clients.

  • Installations
  • Implementations
  • Deployments
  • Migrations
  • Technology Customizations
Product Procurement
Managed Services

Managed Services

Let MDS shoulder the burden of day-to-day IT infrastructure monitoring and maintenance so you can focus on what is important: running your business.

  • Budget technology expenditures with one flat fee
  • 24/7 support by certified engineers
    Guaranteed response times
  • Experienced IT team at your fingertips
    Strategic planning customized to your business
  • Third party vendor management
    Reduce network downtime and IT failures
  • Unlimited remote and on-site support
    Proactive alerts and remediation

Staffing & Training

MDS has the staffing expertise and recruiting resources to help you hire highly skilled IT, technical, developer, systems and engineering talent, even in today’s competitive market.

  • Help desk
  • Desktop support
  • Project manager
  • Application developer
  • Mobile QA/tester
  • Business analyst
  • System administrator
  • Network engineer
  • CIO/CTO/IT management
Staffing & Training
Managed Services

Solution Delivery

Using our solution delivery methodology, MDS works to ensure that your project is delivered on time, within-budget with the best possible customer service.

  • Risk Management
  • Change Management
  • Project Communication
  • Resource Management
  • Program Management
  • Solution Quality Assurance
  • Stand-alone Project Management Services

    Product Procurement

    To maintain a competitive edge, it is important to remain strategic when it comes to product procurement. MDS maintains strong relationships with leading vendors and manufacturers to ensure you receive the best value.

    • License purchasing
    • Women Business Enterprise (WBE) Certified
    • Small Business Certified
    • Company-wide hardware procurement
    • Vendor agnostic—so we deliver the technology that is right for you
    • Servers, laptops, software, printers, VoIP, switches, firewalls and more
    Staffing & Training

    Don’t take our word for it, here’s what our customers have to say.

    These guys really know how to problem solve, no matter what my issue, no matter how complex, MDS always is able to bring an expert on the scene to keep my systems up and running, while adding to and innovating our current infastruture. I am glad to have them as part of my team.

    John DeMarco

    When MDS started managing our networks, we cut our IT costs in half. They provided us with a security evaluation as well as moved us to the cloud and got rid of our entire on-premise data center. Without them, we would still have a clunky server room eating up our electricty bill and costing us a fortune with matinence and upgrades. They showed us a new way to run our IT infastructure saving us thousands.

    Rachel Greene

    MDS was there for us when we started to rapidly grow, but coudn’t afford to hire an entire IT staff. They helped us scale our systems, adding new users, deploying devices, and keeping us all in close communication using top of the line collaberation tools. They helped us grow smoothly and rapidly despite not having much time to devote to the systems upgrade. 

    Chris Schwartz

    Take the Complexity out of 'IT'

    Drop us a line anytime, and one of our IT experts will respond to you shortly.

    Talk to a Specialist

    Our Pledge:

    Building out and maintaining your IT ecosystem doesn’t have to be a do-it-yourself project. MDS can help identify network issues, configure devices, and optimize your infrastructure to maximize efficiency and performance.

    Our consultants are highly trained technology specialists that understand the complexities of multi-vendor environments and have the knowledge and skills to help your business become more agile, customer-focused and operationally efficient.

     

    Contacts:

    NYC Headquarters:
    307 West 38th Street, Suite 1801
    New York, NY 10018
    Tel: 646-744-1000

    Miami Office:
    Tel: 786-899-2980
    San Juan Office:
    Tel: 787-0620-9823

    Email:
    contactus@mdsny.com