Unified Communications Services

Cisco Spark

The Challenge

WM Capital’s current hosted voice system did not allow for video and collaboration tools, and had limited advanced PBX features available. The goal was to enable better communication between offices and add these added features at a lower cost.

The Solution

MDS helped with the implementation and installation of Cisco Spark. By moving to Cisco Spark, a solution that allows for video and phone conferencing under one platform, WM Capital was able to reduce costs, increase productivity, and improved collaboration due to video sharing.

Unlike when calling a 1-800 number for support, MDS specialists responded immediatly, recommended solutions at the most competitive price, and was genuinely worked with us to find the best solution for our specific needs.

New Cisco Spark Features

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Compliance Met

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Day Turnaround

Amazing Result

Top Three Spark Benefits

Communication Across All Devices

Cisco Spark includes a cloud-based phone system. With Cisco Spark, you can make calls to any other Cisco Spark user in any company via SIP dialing, as well as calling regular landline and mobile phones via the PSTN. You can make and receive calls from a phone connected to the Cisco Spark service in the office or from the Cisco Spark app on your mobile phone or desktop.

Customized Access and Avaliblity

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Increaded Communication and Productivity

Due to an increased global presence, WM Capital

  • Mobile Sales 80% 80%
  • Website Traffic 50% 50%
  • Conversion Rate 75% 75%
  • Email Subscribers 60% 60%

4 Ways Cisco Spark Improved How WM Capital Did Business

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